Omnichannel Customer Experience for CX Teams

Omnichannel Customer Experience for CX Teams

cxconnect.ai is your hub for seamless customer interactions, connecting data and support teams across all channels to enhance satisfaction and loyalty.

Omnichannel Customer Experience for CX Teams

Omnichannel Customer Experience for CX Teams

cxconnect.ai is your hub for seamless customer interactions, connecting data and support teams across all channels to enhance satisfaction and loyalty.

Omnichannel Customer Experience for CX Teams

Omnichannel Customer Experience for CX Teams

cxconnect.ai is your hub for seamless customer interactions, connecting data and support teams across all channels to enhance satisfaction and loyalty.

Trusted by top brands like Dyson and Kellogg's

How it works

Elevate Customer Engagement with Our Seamless 3-Step Integration Process

1. Request a Demo

Connect with our team to explore cxconnect.ai.

1. Request a Demo

Connect with our team to explore cxconnect.ai.

1. Request a Demo

Connect with our team to explore cxconnect.ai.

2. Integrate Your Systems

Seamlessly connect your existing CX tools using our Omni API or apps. Consolidate interactions across multiple channels.

2. Integrate Your Systems

Seamlessly connect your existing CX tools using our Omni API or apps. Consolidate interactions across multiple channels.

2. Integrate Your Systems

Seamlessly connect your existing CX tools using our Omni API or apps. Consolidate interactions across multiple channels.

3. Utilize AI Features

Leverage AI-driven tools to automate tasks and improve customer engagement. Manage and report effectively across all channels.

3. Utilize AI Features

Leverage AI-driven tools to automate tasks and improve customer engagement. Manage and report effectively across all channels.

3. Utilize AI Features

Leverage AI-driven tools to automate tasks and improve customer engagement. Manage and report effectively across all channels.

One platform to elevate your customer experience.

No matter the size or stage of your business, cxconnect.ai's seamless integration with existing CX systems enhances engagement across 12+ channels, breaks language barriers, and automates routine tasks, all at your fingertips.

Omnichannel Customer Experience

Enhance Your Customer Interactions Across 12+ Channels

Single-channel support limits customer engagement. Connect and manage multiple messaging channels effortlessly with cxconnect.ai, ensuring a seamless omnichannel customer experience.

Omnichannel Customer Experience

Enhance Your Customer Interactions Across 12+ Channels

Single-channel support limits customer engagement. Connect and manage multiple messaging channels effortlessly with cxconnect.ai, ensuring a seamless omnichannel customer experience.

Omnichannel Customer Experience

Enhance Your Customer Interactions Across 12+ Channels

Single-channel support limits customer engagement. Connect and manage multiple messaging channels effortlessly with cxconnect.ai, ensuring a seamless omnichannel customer experience.

Multilingual Support

Break Language Barriers for a Superior CX

Language barriers can lead to miscommunication and poor customer experiences. Leverage cxconnect.ai's multilingual support to communicate clearly in over 100 languages, enhancing customer satisfaction and brand perception.

Multilingual Support

Break Language Barriers for a Superior CX

Language barriers can lead to miscommunication and poor customer experiences. Leverage cxconnect.ai's multilingual support to communicate clearly in over 100 languages, enhancing customer satisfaction and brand perception.

Multilingual Support

Break Language Barriers for a Superior CX

Language barriers can lead to miscommunication and poor customer experiences. Leverage cxconnect.ai's multilingual support to communicate clearly in over 100 languages, enhancing customer satisfaction and brand perception.

AI-Driven Productivity

Automate Routine Tasks for Faster Customer Responses

Manual processes in contact centers can be time-consuming and error-prone. Utilize cxconnect.ai's generative AI to automate routine tasks, boosting productivity and ensuring consistent customer interactions.

AI-Driven Productivity

Automate Routine Tasks for Faster Customer Responses

Manual processes in contact centers can be time-consuming and error-prone. Utilize cxconnect.ai's generative AI to automate routine tasks, boosting productivity and ensuring consistent customer interactions.

AI-Driven Productivity

Automate Routine Tasks for Faster Customer Responses

Manual processes in contact centers can be time-consuming and error-prone. Utilize cxconnect.ai's generative AI to automate routine tasks, boosting productivity and ensuring consistent customer interactions.

Hear from our customer

"It was completely seamless to integrate cxconnect.ai with the rest of our technology. Our business can be complex. Our needs are unique. cxconnect.ai was able to do all of the heavy lifting when it came to the implementation. It was fast. It was easy. The people are wonderful to work with."

"It was completely seamless to integrate cxconnect.ai with the rest of our technology. Our business can be complex. Our needs are unique. cxconnect.ai was able to do all of the heavy lifting when it came to the implementation. It was fast. It was easy. The people are wonderful to work with."

Tracey Beard

|

Vice President of Employee Services at Bright Horizons EdAssist

Vice President of Employee Services at Bright Horizons EdAssist

Enhance your customer experience with cxconnect.ai's seamless integration

Connect your existing CX systems, support multiple languages, and engage customers across channels.

More Messaging. Less Mess.

We simplify customer messaging across 12+ social channels by integrating them directly into your CX system. Stay connected with customers on their preferred platforms without complex IT setup, helping you adapt quickly as communication trends change.

Instagram

Instagram

Facebook Messenger

Facebook Messenger

Facebook Messenger

Apple Messages

Apple Messages

Live Chat

Live Chat

SMS, MMS, RCS

SMS, MMS, RCS

Mobile Apps

Mobile Apps

Viber

Viber

WhatsApp

WhatsApp

WeChat

WeChat

Email

Email

KakaoTalk

KakaoTalk

LINE

LINE

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

FAQs

Find answers to common questions.

Contact us

What is cxconnect.ai?

cxconnect.ai is a platform that enhances customer experience by seamlessly integrating with existing CX systems, offering multilingual support, AI-driven productivity, and comprehensive messaging channels.

What is cxconnect.ai?

What is cxconnect.ai?

cxconnect.ai is a platform that enhances customer experience by seamlessly integrating with existing CX systems, offering multilingual support, AI-driven productivity, and comprehensive messaging channels.

How does cxconnect.ai improve customer experience?

cxconnect.ai improves customer experience by connecting multiple messaging channels, providing multilingual support, and automating routine tasks to ensure faster and more accurate responses.

How does cxconnect.ai improve customer experience?

How does cxconnect.ai improve customer experience?

cxconnect.ai improves customer experience by connecting multiple messaging channels, providing multilingual support, and automating routine tasks to ensure faster and more accurate responses.

What are the key features of cxconnect.ai?

Key features of cxconnect.ai include support for 100+ languages, integration with 12+ messaging channels, AI-driven productivity tools, and automated case summaries.

What are the key features of cxconnect.ai?

What are the key features of cxconnect.ai?

Key features of cxconnect.ai include support for 100+ languages, integration with 12+ messaging channels, AI-driven productivity tools, and automated case summaries.

Who can benefit from cxconnect.ai?

Businesses seeking to enhance customer experience, improve engagement, and streamline contact center operations can benefit from cxconnect.ai.

Who can benefit from cxconnect.ai?

Who can benefit from cxconnect.ai?

Businesses seeking to enhance customer experience, improve engagement, and streamline contact center operations can benefit from cxconnect.ai.

How can I get started with cxconnect.ai?

You can get started with cxconnect.ai by requesting a demo through our website.

How can I get started with cxconnect.ai?

How can I get started with cxconnect.ai?

You can get started with cxconnect.ai by requesting a demo through our website.