Omnichannel Customer Experience Solutions for Retail

The CX solution even top brands trust

Skip the integration hassles: cxconnect.ai connects all your channels, easy multilingual support, and AI-driven productivity from day one.

Omnichannel Customer Experience Solutions for Retail

The CX solution even top brands trust

Skip the integration hassles: cxconnect.ai connects all your channels, easy multilingual support, and AI-driven productivity from day one.

Omnichannel Customer Experience Solutions for Retail

The CX solution even top brands trust

Skip the integration hassles: cxconnect.ai connects all your channels, easy multilingual support, and AI-driven productivity from day one.

Trusted by top brands like Dyson and Vodafone

How it works

Transform Your Customer Experience with Our Omnichannel Solutions in 3 Steps

1. Request a Demo

Schedule a personalized walkthrough to see how cxconnect.ai can transform your customer experience.

1. Request a Demo

Schedule a personalized walkthrough to see how cxconnect.ai can transform your customer experience.

1. Request a Demo

Schedule a personalized walkthrough to see how cxconnect.ai can transform your customer experience.

2. Integrate Your Systems

Connect existing CX platforms effortlessly using our Omni API or native integrations. Seamlessly unify your customer interactions.

2. Integrate Your Systems

Connect existing CX platforms effortlessly using our Omni API or native integrations. Seamlessly unify your customer interactions.

2. Integrate Your Systems

Connect existing CX platforms effortlessly using our Omni API or native integrations. Seamlessly unify your customer interactions.

3. Leverage AI Features

Utilize AI-driven tools to automate tasks and enhance engagement. Boost productivity and customer satisfaction effortlessly.

3. Leverage AI Features

Utilize AI-driven tools to automate tasks and enhance engagement. Boost productivity and customer satisfaction effortlessly.

3. Leverage AI Features

Utilize AI-driven tools to automate tasks and enhance engagement. Boost productivity and customer satisfaction effortlessly.

Enhance Your Customer Experience with cxconnect.ai

No matter the size or complexity of your business, cxconnect.ai seamlessly integrates with your existing CX systems, connecting multiple messaging channels and breaking down language barriers, to improve engagement and satisfaction across all touchpoints. Experience the difference with cxconnect.ai.

Omnichannel Customer Experience Solutions

Transform Your Customer Interactions Across All Channels

Single-channel support limits engagement and customer satisfaction. Connect over 12 messaging channels effortlessly with our Omni API, ensuring seamless and cohesive customer experiences.

Omnichannel Customer Experience Solutions

Transform Your Customer Interactions Across All Channels

Single-channel support limits engagement and customer satisfaction. Connect over 12 messaging channels effortlessly with our Omni API, ensuring seamless and cohesive customer experiences.

Omnichannel Customer Experience Solutions

Transform Your Customer Interactions Across All Channels

Single-channel support limits engagement and customer satisfaction. Connect over 12 messaging channels effortlessly with our Omni API, ensuring seamless and cohesive customer experiences.

Multilingual Support

Break Down Language Barriers for Better Customer Engagement

Language gaps hinder effective communication and damage brand perception. Utilize our multilingual support with over 100 languages and advanced translation services, to ensure clear and accurate customer interactions every time.

Multilingual Support

Break Down Language Barriers for Better Customer Engagement

Language gaps hinder effective communication and damage brand perception. Utilize our multilingual support with over 100 languages and advanced translation services, to ensure clear and accurate customer interactions every time.

Multilingual Support

Break Down Language Barriers for Better Customer Engagement

Language gaps hinder effective communication and damage brand perception. Utilize our multilingual support with over 100 languages and advanced translation services, to ensure clear and accurate customer interactions every time.

AI-Driven Automation

Enhance Productivity and Customer Satisfaction

Manual contact center tasks lead to delays and customer frustration. Automate routine tasks with our generative AI, automated case summaries, and predictive replies, reducing response times and increasing overall productivity.

AI-Driven Automation

Enhance Productivity and Customer Satisfaction

Manual contact center tasks lead to delays and customer frustration. Automate routine tasks with our generative AI, automated case summaries, and predictive replies, reducing response times and increasing overall productivity.

AI-Driven Automation

Enhance Productivity and Customer Satisfaction

Manual contact center tasks lead to delays and customer frustration. Automate routine tasks with our generative AI, automated case summaries, and predictive replies, reducing response times and increasing overall productivity.

Hear from our customer

"It was completely seamless to integrate cxconnect.ai with the rest of our technology. Our business can be complex. Our needs are unique. cxconnect.ai was able to do all of the heavy lifting when it came to the implementation. It was fast. It was easy. The people are wonderful to work with."

"It was completely seamless to integrate cxconnect.ai with the rest of our technology. Our business can be complex. Our needs are unique. cxconnect.ai was able to do all of the heavy lifting when it came to the implementation. It was fast. It was easy. The people are wonderful to work with."

Tracey Beard

|

Vice President of Employee Services at Bright Horizons EdAssist

Vice President of Employee Services at Bright Horizons EdAssist

Enhance your customer experience with cxconnect.ai's advanced solutions

Seamlessly connect your CX systems, support teams, and customers across multiple channels.

More Messaging. Less Mess.

We simplify customer messaging across 12+ social channels by integrating them directly into your CX system. Stay connected with customers on their preferred platforms without complex IT setup, helping you adapt quickly as communication trends change.

Instagram

Instagram

Facebook Messenger

Facebook Messenger

Facebook Messenger

Apple Messages

Apple Messages

Live Chat

Live Chat

SMS, MMS, RCS

SMS, MMS, RCS

Mobile Apps

Mobile Apps

Viber

Viber

WhatsApp

WhatsApp

WeChat

WeChat

Email

Email

KakaoTalk

KakaoTalk

LINE

LINE

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

Get Started

FAQs

Find answers to common questions.

Contact us

What is cxconnect.ai?

cxconnect.ai is a platform that enhances customer experience by integrating with existing CX systems, offering multilingual support, AI-driven productivity, and comprehensive messaging channels.

What is cxconnect.ai?

What is cxconnect.ai?

cxconnect.ai is a platform that enhances customer experience by integrating with existing CX systems, offering multilingual support, AI-driven productivity, and comprehensive messaging channels.

How does cxconnect.ai improve customer engagement?

cxconnect.ai connects multiple messaging channels and provides multilingual support, allowing businesses to engage customers in their preferred language across various platforms.

How does cxconnect.ai improve customer engagement?

How does cxconnect.ai improve customer engagement?

cxconnect.ai connects multiple messaging channels and provides multilingual support, allowing businesses to engage customers in their preferred language across various platforms.

What are the key features of cxconnect.ai?

Key features include support for 12+ messaging channels, Omni API, generative AI for automation, and tools for multilingual engagement, ensuring fast and accurate customer interactions.

What are the key features of cxconnect.ai?

What are the key features of cxconnect.ai?

Key features include support for 12+ messaging channels, Omni API, generative AI for automation, and tools for multilingual engagement, ensuring fast and accurate customer interactions.

How can I integrate cxconnect.ai with my existing systems?

You can easily integrate cxconnect.ai with your existing CX systems using our apps or Omni API, enabling seamless connectivity and enhanced customer experience.

How can I integrate cxconnect.ai with my existing systems?

How can I integrate cxconnect.ai with my existing systems?

You can easily integrate cxconnect.ai with your existing CX systems using our apps or Omni API, enabling seamless connectivity and enhanced customer experience.

Is there a demo available for cxconnect.ai?

Yes, you can request a demo to see how cxconnect.ai can transform your customer experience and contact center operations.

Is there a demo available for cxconnect.ai?

Is there a demo available for cxconnect.ai?

Yes, you can request a demo to see how cxconnect.ai can transform your customer experience and contact center operations.